Finding help just got easier

Talking Therapies can help you with everyday issues that affect your mental wellbeing, as well as professional support for more serious mental health difficulties.

Hero image

We will support you with…

Improving your mental wellbeing

Throughout life, we all have times when we have low mental wellbeing, where we feel stressed, upset or find it difficult to cope. We will work with you to look at any wider issues in your life that may be affecting your wellbeing. These may include money worries, relationship issues, social isolation, housing and employment. We can then offer the right support for you, which may include information and advice, groups, courses or one-to-one support to help improve your situation.

Improving your mental health

Sometimes a greater level of support is needed more serious mental health difficulties, such as anxiety or depression. We offer easy access to a range of proven talking therapies, including counselling, cognitive behavioural therapy (CBT), or guided online therapy.

Do you need urgent support?

If you feel unable to keep yourself safe and you need immediate help, it is crucial that you contact the right person and that is most likely to be your GP. Out of hours, you can also call Samaritans (116 123), NHS Direct (111) or Emergency services (999) if you or anyone else is in immediate danger or harm.

What to expect

You can self refer online, speak to your GP or contact us on 01625 469 955 to access Talking Therapies. We're open from Monday – Friday between 9:00am to 5:00pm.

Once we have received your referral, you will be contacted within three days. We will check your details and tell you more about the service. We’ll then arrange your first appointment, typically within four to six weeks.

Your first point of contact with our service will be with our friendly administration team. Some of the things the administration team can help you with include:

• Helping you book your first assessment appointment with the service
• If you are late for an appointment our unable to attend, they can let your therapist know
• Signpost you to our policies and procedures
• If they can’t directly help you with your enquiry, they can pass it on to the person who can.

Who is this for?

We are here to help adults (16+) from across Eastern Cheshire (Alderley Edge, Bollington, Chelford, Congleton, Disley, Handforth, Holmes Chapel, Knutsford, Macclesfield, Poynton and Wilmslow). If your registered GP surgery is not in the areas listed above, unfortunately, you will not be able to access our service. Please contact your GP for a referral to a service within your area.

For more information:

Please call 01625 469 950

Talking Therapies
Oakfield House, Springwood Way
Bollington, Macclesfield, SK10 2XA

Close

Coronavirus update

In light of the current situation, we are making changes to the way we deliver services at the moment. One-to-one appointments that would normally be delivered face-to-face will now take place over the phone or through video call. There is no need to call us to confirm – your regular point of contact will call you at the time your appointment was scheduled.

We are also no longer holding groups inside. We’re currently arranging alternatives where possible through considering walking or virtual groups. Please contact your group facilitator, or the centre where the group runs from, for more information.

If you’re worried, think you may have symptoms of Coronavirus or want further information, see the latest advice from Public Health England.

Finally, if you’re struggling through self-isolation, please don’t feel alone. There are local community groups being created all over the country, which you can find here. Alternatively, you can call our community centres in your local area, which you can find here.


Contact us

Due to changes in our working practice, in response to the coronavirus, we encourage you to contact us via email and refer yourself online via our website where possible.

You can also leave a voicemail on our phone line 01625 469950 and a member of the admin team will return this.

Any queries about your referral, bookings or cancellations please email us on: talking.therapies.ec@thebiglifegroup.com.

Please note we are not a crisis service. For alternative support you can contact your GP surgery, go to the A&E department of your local hospital if you require immediate support. If you are experiencing an acute life-threatening medical or mental health emergency you can call 999, or for non-emergency advice you can call 111.

Click here to complete the online referral form